QuoteWerks fits into your existing software environment. It works with the software that you store your customer information in like ACT! , ACT! for Web , Autotask , ConnectWise , GoldMine , Google Contacts , Maximizer , MS Dynamics CRM , Outlook , Outlook BCM , , SalesLogix , and SugarCRM eliminating the need to re-type customer information. QuoteWerks also has its own built-in contact database.
I suspect (again, no data) that the blockquote indentation rule tends to encourage authors to put the cite inside the blockquote, so I wonder whether an HTML5 endorsed way of permitting that might be sufficient to effect a change in authoring practice. Using the footer element inside the blockquote to contain metadata about the quote, including its citation seems both natural and pretty harmless since there should be no need to use footer in the quote itself. Accordingly, my preference would be that the blockquote change was limited to permitting that.